Who we are
The personal data we collect about you
When you place an order with us, we will request that you provide some personal information which is necessary to process your order. We will treat all your Personal Information as confidential. We may collect the following personal data about you:
- Your name
- Your billing and delivery postal addresses
- Your phone and e-mail details
We may also collect some or all of the above personal data about you when you access and browse this Website including when you sign up to receive our newsletters. Please note we do NOT store your credit card details. Payment is made through a 3rd party, secure partner – Paypal or Stripe.
Types of information we keep
We retain two types of information:
This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, telephone number, birth date and billing and credit card information. Such information is only collected from you if you voluntarily submit it to us.
Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
The reason we hold your data
We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.
What do we do with the personal information we gather?
We use your personal data to:
a. provide you with the goods or services you have ordered;
b. contact you if required in connection with your order or to respond to any communications you might send to us;
c. send you further information about goods or services that you buy from us – also to advise you in relation to queries you have raised about your child's health.
Disclosure of information to third parties
We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our website. For example, we might inform third parties regarding the number of unique users who visit our website, the demographic breakdown of our community users of our website, or the activities that visitors to our website engage in while on our website. The third parties to whom we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties
We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfil your order (in such circumstances, the third party is bound by similar data protection requirements). We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.
Sale of business
Your Personal Data is held on secure servers hosted by Dmac Media. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.
You have the following rights:
- The right to ask what personal data that we hold about you at any and to receive a response within 21 days
- The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you
- The right to opt-out of any marketing communications that we may send you, that you have opted-in to
- The right to have any personal data we hold about you erased or blocked within 40 days of the receipt of such a request from you
- The right to request us to cease processing your personal data where such processing is likely to cause substantial distress or damage
How long do we keep your data?
We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 7 years.
Updating, verifying and deleting personal data
You may inform us of any changes in your Personal Data, and in accordance with our obligations under the Data Protection Acts 1988 and 2003 and GDPR privacy laws, we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please email us with a request to the email address at the foot of this site. Any such data subject requests may be subject to the prescribed fee.
Updates to this policy
Email us at firstname.lastname@example.org
Telephone us on +353 1 2600 262